Our Help Desk Specialists to provide responsive and accurate technical assistance in person, via phone, or utilizing electronic methods. They are responsible for ensuring maximum user uptime and providing a high level of customer service. Resolve client desktop-related problems using a wide range of support tools and solutions. Work both independently and in collaboration with other members of the IT team.
HelpDesk and PC Support
Personal Computer hardware and software installation, maintenance, tuning and troubleshooting. Training in use of new and existing hardware and software. Consultation, purchase & building of custom computer configurations.
Network Operating Systems Support
Network and Security Administration, Windows Networking – All Versions, Apple Networking – All Versions, LINUX / UNIX System Administration, Database / Systems Administration, Documentation and Support, Training in the use of network components, Consultation, purchase and integration of custom network configurations, Cloud Based Application Support
A concise clarification of the technical jargon translated to understandable terms. Jada Systems has a dedicated team to develop all your documentation needs. We handle all the documentation project management and is well equipped with all industry-standard documentation tools to complete your project.